8/3/2023 0 Comments Netflix stream playerPerform a network diagnosis procedure to check the condition of the network. For details, refer to the " To set the date and time automatically" section in the Set the date and time article linked above. Note: If an internet connection error is displayed on the TV screen, change the Date & time settings on the TV to adjust automatically. Note: For help on how to find the TV operating system, refer to the How to check if your BRAVIA TV is a Google TV™, Android TV™, or other TV article. If the issue occurs only on a specific app and the issue is not resolved after trying the steps provided, contact the affected service provider.ĭepending on the operating system of your TV, check the appropriate steps:.If an error occurs only when watching specific content, try other content.Netflix: Can't sign in to Netflix (links to external website).YouTube: Troubleshoot sign-in problems on mobile & devices (links to external website).If you're having trouble signing in to certain streaming apps like YouTube or Netflix, first check the information on their support page, and if that doesn't help, continue with the troubleshooting steps.Please wait for a while before trying to watch again. If a Feature not available or Service cannot be accessed at this time message is displayed, the service may be temporarily down.Check to see if the issue has been resolved after completing each step.If a streaming app installed on the TV doesn't work normally, or you can't sign in to the app, follow these steps to troubleshoot the issue:
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